Customer Service Assistant

Reference number:
MPPL20250916
Location:
Saint-Laurent
Status:
permanent
Salary:
46K to be discussed
Schedule:
Monday to Friday on site
Field of activity:
industrial
Education:
DEP
Language:
French
Requirements:
• Vocational diploma in administration or equivalent experience • Customer service experience • Excellent oral and written communication skills (customers across the country and outside Canada) • Computer proficiency • Experience with Office 365, Simple Comptable, and CRM software • Versatility
Job Summary:
Our client, an industrial company located on the South Shore in Saint-Rémi, is actively seeking a Customer Service Assistant.
This is a permanent, 100% on-site position.
Schedule: Monday to Friday, 8 a.m. to 5 p.m.

Salary: $46K, negotiable

Your tasks:
Manage reception and respond to customer calls and emails
Manage counter sales, billing, and cashiering
Enter customer orders, follow up, and use CRM
Verifying shipping costs and producing shipping documents (BOL)
Mass mailing of sales programs via email
Managing complaint files
Coordinating orders with the warehouse manager
All other related tasks
Benefits:
• Vacation and compensatory leave
• Friendly work environment
• Group insurance
Available positions:
1
Contact at Excel:
Mihaela Mathe